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Return Details

Your Order Number (If Applicable)

BCS Order Ref

Returner Name *

Returner Address *

Returner Tel Number *

Returner Email Address *

Product(s) to return*

Reason for the return

Is your product:

Faulty
Damaged
Unsuitable
No Longer Required

Would you like a replacement?

Yes
No

Please advise which item is faulty and detail what the fault is*

Was your item delivered within the last 24 hours?

Yes
No

Please advise which item is damaged and how*

Please provide images of the damage by using the image uploader at the end of the form

Yes
No

Please advise why the item is unsuitable in as much detail as possible*

Please state which items are no longer required and why

Would you like an alternative item?

Yes
No

Would you like us to recommend an alternative item for you?

Yes
No

Please state the alternative item(s) required*

Returning your item(s)

Will you be returning the items to us or do we need to collect? Please note – for collection a charge may apply

I will Return
Please arrange collection

Are all items in perfect condition and with the original intact packaging? Please send photos of your return packaging by using the image uploader below

Yes
No

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